DFW MOONWALKS DELIVERY

SET UP AND PICK UP INFO:

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SET UP: Set Up: It is the customer’s responsibility to measure in advance and ensure there is adequate space and provide a flat clean area for set up clear of sharp objects and debris. If the Driver is unable to set up for reasons above or if unsafe conditions exist, the Customer will be charged a $45 fee.

t’s important that we know in advance if you plan to set up on grass or concrete. Inflatables can ONLY be operated safely if they are secured and anchored properly. We bring stakes or sandbags depending on where the unit will be set up. If you make changes, please let us know (especially from grass to cement) to ensure our Drivers will have the proper equipment.

DFW Moonwalks is not responsible for any damage done to your yard, sprinkler system, you will be responsible for letting our Drivers know where it is to avoid any damage.

ATTENTION: Set up location must be easily accessible from the delivery truck. Drivers don't go up hills are stairs period.The only way going upstairs will have to be by elevator if equipment fits.

PICK UP: House parties are generally picked up within 4 hours of your event end time. During your Reservation Call you will be given your 4 hour pick up window. Pickup can be as EARLY as your event end time.

If the Driver shows up to pick up the equipment and there is no one on site or the gates are locked, you will be subject to an additional pickup fee. Corporate, Park, Churches, and Schools delivery site locations are generally picked up within 30 minutes of the event end time.